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Patient call centre

 This is an image of 3 happy physicians that work at the Grandriver Regional Cancer Centre.The Grand River Regional Cancer Centre has a patient call centre that patients can call if they are not feeling well, would like to leave a message for their health care team, or change an appointment.

The call centre phone line is answered by a secretary who will ask the patient a number of questions to determine the urgency of the call. All symptom related calls are then forwarded to a nurse who will return urgent calls within 24 hours and non-urgent calls within 48 hours.

The patient call centre at 519-749-4380 is open Monday through Friday from 8:30am to 4pm.

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Copyright © 2012. Waterloo Wellington Regional Cancer Program. All Rights Reserved
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